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About Us Cheshire Audio are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Cheshire Audio
21 Cloverfields, Haslington, Nr Crewe, Cheshire, CW1 5AL
Phone: 01270 580734
Fax: 01270 580734
Email: mail@cheshireaudio.co.uk
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not use an automated terminal, sales are checked to make sure they are valid ( we do get peculiar requests sometimes .. and these are checked out ) before putting through. You may send your credit card information via phone, fax, snail mail or over the Internet.

All sales are charged at the full amount at time of order. If you would rather we just took a deposit, please contact us via email to request this.

Shipping And Handling All UK orders are free delivery

Export sales on small items will normally be free too .. larger export items we will email through a price for shipping and get your go ahead before proceeding with the sale
Delivery Schedule We deliver your order right away. We will normally send your order to you in 7 business days . International orders are generally received in under 10 days.

If there is likely to be a delay we will contact you .
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All prices include17.5% VAT.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01270 580734

Our office address is :-

Cheshire Audio
21 Cloverfields
Haslington
Nr Crewe
Cheshire
CW1 5AL

We are purely a mail order company and ( as yet ) have no showroom
Privacy Policy Cheshire Audio do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm